Advantages of Chat Applications

For many years, we have been at the forefront of delivering leading-edge video applications and enterprise video streaming solutions for companies of all sizes and scopes on diverse platforms, devices, players, and formats.

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Low barrier option

Live chat is accessible. With chat, customers don’t have to spend time searching for contact details or email. They simply land on your website and launch a session.

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Instant Feedback

Users can rate your chat service right after their interaction with you. This is a benefit for your agents because they get instant feedback.

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Channel Discrete

A live chat channel funnels angry social media users who demand immediate answers into a private space. You can resolve problems out of the public eye.

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Rapid resolutions

As well as this quick connectivity, chat resolves the issue at hand rapidly. On average, it only takes 42 seconds to resolve a query using live chat software.

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Quick connections

Rather than waiting on hold listening to awful music, or waiting for an unknown stretch of time for an email response, live chat offers an instant connection..

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Low Cost

Live chat is a low-cost alternative to the telephone as a service channel. According to BT, a live chat session is a full 20-30% cheaper than a phone call.

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Advanced Analytics

Your chat solution will give you reports on usage, agent performance, and customer satisfaction. You get total visibility on the metrics that matter most.

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Chatbot Automation

A simple bot that handles the first introduction and data collection or a complex chatbot that will answer frequently asked questions and proceed to the agent.

Types of Chat Applications

For many years, we have been at the forefront of delivering leading-edge video applications and enterprise video streaming solutions for companies of all sizes and scopes on diverse platforms, devices, players, and formats.


Separate communication
platform for your workplace

Collaboration and communication are the foundation of building a successful work environment and culture. Team messaging apps replaced emails and simplify business communications.

  • Employee Engagement
  • Performance Tracking
  • File Storage and Sharing
  • Task Management
  • Increased Productivity
  • Real-Time Communication
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Benefits of hiring Brilworks

For many years, we have been at the forefront of delivering leading-edge video applications and enterprise video streaming solutions for companies of all sizes and scopes on diverse platforms, devices, players, and formats.

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Experienced Team

We are more than 5+ years older in this field and had delivered the same applicaions successfully.

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On time Delivery

We never delay our project delivery. We keep in mind that we have to deliver the project before the deadline

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Recommended By Clients

We always provide satisfactory results to our clients. We keep in mind they can get quality rather than quantity.

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Great Design

The UX/UI design team will make the chat app truly eye-pleasing for users.

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Real Time Support

We will be always there to solve your doubts related to development even after project completion.

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Advanced Features

Our development team always deliver the best features clients had asked for.

Our Recent Work

You can visit our portfolio for the recent applications we have developed

StudyMe

StudyMe is an online learning application. It provide a wide range of online courses in various categories like education, music, health & fitness, etc...

studyme

Accelevents

Building futuristic technology product, web application, cloud solution, and AI applications which can make your business digitally transformed.

accelevents

VUGO Platform

Vugo is a seed-stage auto tech infotainment startup, Mobility Media monetizing ridesharing today, and self-driving mobility services tomorrow.

vugo

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