Encalve Connect Privacy Policy

Privacy Policy for Encalve Connect:

Effective Date: September 16, 2025

1. Introduction

Welcome to Encalve Connect. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app and services.

2. Information We Collect

We collect following type of information.

• Personal Data: Name, phone number, email, house number and other profile detail.
• Usage Information: App usage patterns, feature interactions, and settings..
• Visitors Logs: Details about guest entries and exits..
  

3. How we use Your Information

We use the information we collect to:

• Providing and manage our services.
• Enable communication between residents and management.
• Notify you about community updates, events, and alerts.
  
• Resolve complaints and service requests
• Ensure app security and performance.

4. How we share your information

Wed do not sell your personal data. However, we may share your information with:

• Authorized community managemnet and security personnel
• Third-party service provider(e.g., paymnet gateways, hosting providers)
• Law enforcemnet, if required by law

5. Data Security

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure, so we encourage strong passwords and safe practices.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion by contacting us.

7. Your Rights

You may request to:

• Access your personal information
• Correct or update your information
• Delete your account and data

To make such requests, email us at contact@brilworks.com.

8. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Changes to this Policy

We may update this policy from time to time. Changes will be posted in the app or on our website with an updated effective date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at contact@brilworks.com.